COVID 19 Information


Coronavirus (COVID-19)

The Commission has in place a Covid Escalation Policy which details the manner in which we will respond to any Covid restrictions put in place by IOM Government.  The document can be downloaded here.

We will provide updates below should there be any change to the way we deliver our services:

Update at 4.15pm on 29th January 2021 - following the announcement from Chief Minister Howard Quayle this afternoon that the circuit breaker lock down is due to end at 00.01am on Monday 1st February 2021 we wanted to give an update about our services.  Subject to the the lock down ending as planned we plan to do the following:

Town Hall & Library - will be open as usual.

Refuse collections - please ensure that your bin is ready for collection from 6am on your usual collection day, but bear in mind that the collection may take place later in the day than normal.

Mooragh Park and Coronation Park - these will be opened up during the day on Monday.

Northern Civic Amenity Site - this will be open as usual with no need to make an advance booking.

NCAS - updated at 4.45pm on 21st January 2021 - the NCAS will open on Monday 25th January 2021 - further details can be found here.

Letter to Households - updated at 5pm on 8th January 2021 We have today commenced delivery of a letter to households in Ramsey.  This can be downloaded from here.

Information for Tenants - updated at 3.30pm on 7th January 2021 We have published an update for our tenants which can be viewed by clicking here.

Northern Civic Amenity Site - updated at 8.30am on 7th January 2021 The site is currently closed.  We will make an announcement when arrangements are in place for it to open. 

Bring Back Site - Station Road Car Park - updated at 8.30am on 7th January 2021 The Department of Infrastructure has kept this facility open. 

Civil Registry - updated at 5.30pm on 6th January 2021 We can undertake registrations of Births and Death only.  To make an appointment with a registrar please call 810100.

Mooragh Park and Coronation Park - updated at 5.30pm on 6th January 2021 Public parks remain open.  Any sports facilities - such as the tennis courts, exercise equipment - and play equipment are closed. 

Public Toilets  - updated at 5.30pm on 6th January 2021 The facilities at Market Place, Mooragh Park and Station Road remain open.

Business Crib Sheet - updated at 5.30pm on 6th January 2021 Isle of Man Government have published the Business Crib Sheet which can be downloaded from here.

Domestic Refuse Collections - updated at 11am on 6th January 2021 Collections will carry on as normal. Bins should be at the kerbside by 6am on your normal collection day with the bin lid firmly closed and handles facing outwards.  If you are able please regularly sanitize the handles before and after collection to protect yourselves and our bin crew. 

Commercial Refuse Collections - updated at 11.00am on 6th January 2021 If you wish to make a change to your commercial refuse collection during the period of the current lockdown please contact us on 810100.

Ramsey Town Hall and Library - updated at 6.45pm on 5th January 2021 Please note that with immediate effect the Town Hall and Library will be closed to the public.  You can continue to contact us on the telephone (810100) or by using the contact form on our website.

Update at 5.30pm 5th January 2021 - we will be making changes to our services following the announcement of a 21 day lockdown by Chief Minister Howard Quayle this afternoon.  These changes will be in accordance with our Covid Escalation Plan which can be viewed here.  We will keep this page updated.

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