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A Brief Guide to Sheltered Housing

Sheltered housing is especially designed and built with the needs of older persons in mind.

It gives tenants an opportunity to live in an environment where they can retain their independence and look after themselves but, at the same time, have the additional security of help and advice when needed.

Most of our sheltered dwellings are self-contained apartments designed for one person to live comfortably on his or her own; some of them are spacious enough to accommodate two people living together, and there are a limited number which have two bedrooms.

Our complexes have similar facilities including a communal lounge, laundry/drying room, a guest room and communal gardens.

All apartments are let unfurnished.

Where are the Sheltered Housing Complexes in Ramsey?

Kerroo Glass – Lezayre Housing Estate, Ramsey                      - 55 Units

Cooyrt Balleigh – Jurby Road, Ramsey                                   - 34 Units

Mayfield Apartments - Queens Pier Road, Ramsey                   - 37 Units

Who can apply for Public Sector Sheltered Housing?

As with general public sector housing, a common approach is used for acceptance on to a sheltered housing waiting list.

Criteria for acceptance on to waiting lists for sheltered housing:

  1. Residential qualification: Applicant or spouse must have been ordinarily resident on the Island for a minimum of 10 years. Applicant(s) must be resident on the Island for at least 3 months immediately prior to allocation.
  2. Eligible Applicants(s): A single applicant, or one party in a joint applicant, must be aged 65 or over with no dependent children at the time of the application. Or a couple with one person aged 65 and over with no dependent children, the younger person must be at least 50 years of age.  (Please see notes below for exceptional circumstances)
  3. Health and welfare qualifications: The applicant must be capable of independent living (with an appropriate and continuing package of support where necessary).
  4. Financial qualifications: Maximum gross income of applicant(s) must not exceed the median income, currently £34,996 per annum and a couples gross income must not exceed £38,496 per annum.

Financial and/or property assets must not exceed the median house price (currently £349,950).  

Where there is a profound housing need and the applicant falls outside the financial qualification, special consideration can be given for allocation on a higher rental basis as determined by the Department of Infrastructure.

In exceptional circumstances, a housing provider can make a case for discretionary age approval to the Department of Infrastructure’s Housing Division if an applicant is below the minimum age requirement of 65.  The applicant must meet all other acceptance criteria and be able to provide supporting documentation that there is a benefit for the applicant from community living and support which cannot be gained from general needs housing.

How do I apply for Sheltered Housing?

You can collect an application form from the Ramsey Town Hall or alternatively telephone 810100 to ask for an application form to be sent to you in the post.  You can also download a form by clicking here.

Once a form is completed in full it can be returned to the Town Hall and you will be notified in writing if you meet the criteria and have been accepted onto the waiting list.

A list of Sheltered Housing Authorities can be found on the Isle of Man Government website.   For any Public Sector Sheltered Housing queries in the North please contact:

The Clerk, Ramsey and Northern Districts Housing Committee, Town, Hall, Ramsey, IM8 1RT

Telephone: +44 1624 810100 or via email -