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Feedback and Complaints

Photo: Peter Whiteway

Ramsey Town Commissioners are committed to providing our customers with a high standard of service within our vision of “making Ramsey a better place to be”.

It is always satisfying to be told us when someone appreciates what the Commission or its staff have done. Compliments highlight good practices and performance which we could introduce to other service areas. Our staff also like to be told that they are doing their job well.

You can do this by letter, email, telephone, in person at the town hall or via our Facebook messenger. Where feedback is provided it will be brought to the attention of relevant staff.

We provide a wide range of services and accept that things can sometimes go wrong. If there is a problem which is brought to our attention we can investigate and put things right. We want to learn from any mistakes so we can provide an even better service in the future.

Details on giving feedback and making complaints to the Ramsey Town Commissioners can be found by using this link.